Introduction

It is Yebi Health’s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to our Site https://yebihealth.co.tz (hereinafter, "us", "we", or https://yebihealth.co.tz, “Yebi Health”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through this Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website/application. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

 We undertake to preserve the confidentiality of all information you provide to us. 

Data management

1. We may collect, use, store and transfer different kinds of personal data about you. We have collated these into groups as follows:

Your identity includes information such as first name, last name, title, date of birth, and other identifiers that you may have provided at some time.

Your contact information includes information such as billing address, email address, telephone numbers and any other information you have given to us for the purpose of communication or meeting.

Your financial data includes information such as your bank account and payment card details.

Transaction data includes details about payments or communications to and from you and information about products and services you have purchased from us.

Technical data includes your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Your profile includes information such as your username and password, purchases or orders made by you, your interests, preferences, and feedback/review and survey responses.

Marketing data includes your preferences in receiving marketing from us; communication preferences; responses and actions in relation to your use of our services. 

Information we process because we have a contractual obligation with you

1. When you create an account on our website or make an order from us, or otherwise agree to our terms and conditions, a contract is formed between you and us.

2. In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information. We may use it in order to:

verify your identity for security purposes;

 process your order;

provide you with our services;

provide you with suggestions on services and how to obtain the most from using our website and application.

We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.

We shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract. If you would like us to destroy information, we hold about you, please let us know. However, please note that if you use any of our services which require you to provide personal information, deleting our records may mean that you will need to resubmit it to continue using such services.

Disclosure of information 

1. Yebi Health may disclose potentially personally-identifying and personally-identifying information only to those of its employees, partners, affiliated organisations and required third party that (i) need to know that information in order to process it on Yebi Health’s behalf or to provide services available on our website, and (ii) that have agreed not to disclose it to others. Some of those employees, partners and affiliated organisations may be located outside of your state or home country; by using our website, you consent to the transfer of such information to them. Yebi Health will not rent or sell potentially personally identifying and personally identifying information to anyone. We may disclose potentially personally identifying and personally identifying information only in response to a subpoena, court order or other governmental request, or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of Yebi health, third parties or the public at large.

2. If you are a registered user of https://yebihealth.co.tz and have supplied your email address, we may occasionally send you an email to tell you about new features, newsletter, solicit your feedback, or just keep you up to date with what’s going on with Yebi Health and our services. We shall keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Yebi Health takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally identifying and personally identifying information.

Information we process with your consent

1. Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our services, you provide your consent to us to process information that may be personal information. Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies. If you have given us explicit permission to do so, we may from time to time pass your name and contact information to selected associates whom we consider may provide services or products you would find useful. We continue to process your information on this basis until you withdraw your consent, or it can be reasonably assumed that your consent no longer exists. You may withdraw your consent at any time by instructing us at our webpage. However, if you do so, you may not be able to use our website or our services further.

Information relating to your method of payment

1. We store information about your debit or credit card or other means of payment when you first provide it to us. We store this payment information [at your request] in order to make repeat purchasing of goods and services easier next time you visit our website. We also store it to help us prevent fraud.

2. We take the following measures to protect your payment information:

We keep your payment information encrypted on our servers.

We do not keep all your payment information so as:

to prevent the possibility of our duplicating a transaction without a new instruction from you;

to prevent any other third party from carrying out a transaction without your consent

Access to your payment information is restricted to authorised staff only.

If we ask you questions about your payment information, we only show [partial detail OR the first four OR the last four digits of the debit or credit card number], so that you can identify the means of payment to which we refer.

In some cases, at the point of payment, you are transferred to the secure page of our payment service provider. That page may be branded to look like a page on our website, but it is not controlled by us. 

Opt out

1. We offer you choices when we ask for personal information, whenever reasonably possible. Yebi Health provides you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes. You may decline to provide personal information to us and/or refuse cookies in your browser, although some of our features or services may not function properly as a result. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of these by contacting us on the contact information provided on our website. By providing information to Yebi Health, you are consenting to the collection, use and disclosure of such personal information in the manner described in this privacy policy.

Internet cookies

1. We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website or mobile app where applicable, to display relevant adverts or content, refer you to a third-party website. Some cookies are required to enjoy and use the full functionality of this website. We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device/ computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options. Yebi Health uses cookies to help us identify and track visitors, their usage of our site, and their website access preferences. https://yebihealth.co.tz visitors who do not wish to have cookies placed on their computers or other devices should set their browsers to refuse cookies before using our website, with the drawback that certain features on the website may not function properly without the aid of cookies. By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Yebi Health’s use of cookies.

Privacy Policy Changes

1. Although most changes are likely to be minor, Yebi Health may change its Privacy Policy from time to time, and in its sole discretion. We encourage visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.    

Security

1. The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Links to External Sites

1. Our Service may contain links to external. These websites are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

2. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites, products or services.

How to contact us

1. If you have any questions about this privacy policy, please contact us via info@yebihealth.co.tz