Introduction

1. These Terms and Conditions apply between you, the User of the Yebi Health website (https://yebihealth.co.tz), and Yebi Health. Your agreement to these terms happens when you use the website. If you disagree, please stop using it. Read these terms carefully before using the site.

2. In this Agreement, "you" refers to users, "we" or "our" refers to Yebi Health, and "Service" refers to our services. The Agreement also covers customers and ourselves. All terms apply in singular, plural, and interchangeable forms.

3. Your use of our services is subject to this Agreement, which we may update with notice, except where immediate change is legally required or for valid reasons like fraud. Changes will be effective when posted.

4. By using the Site or Services, you agree to these Terms and Conditions, as well as other applicable laws.

Age Restriction

1. The site and services are for users aged 16 and above. By using them, you confirm you're of legal age.

2. Users under 16 can only use the site under adult supervision.

Unauthorized Access

1. Unauthorized access to the site, its servers, or related systems is illegal. You must not attack it or engage in harmful activities.

2. We're not responsible for damage from cyberattacks or viruses due to your site usage.

Our Service

1. Yebi Health aims to provide affordable healthcare services and quality-assured medication. Users can buy, sell, and access medical products/services. We aim to simplify the supply chain, combat counterfeits, and improve healthcare access.

2. Users include Buyers (individuals/organizations/pharmacies/suppliers) and Sellers (medical providers/organizations/pharmacies/suppliers). Sellers can be B2B or B2C. We collect data for better healthcare provision.

Fees and Payments

1. Users pay as stated on the site. Buyers pay for products and shipping. Sellers pay 5% of sales to Yebi Health.

2. Sellers set prices. Yebi Health withholds seller payments until 7 days after product receipt to cover refund period.

3. Users provide valid payment details. Sellers give bank/mobile wallet info.

4. Keep your account info updated for smooth transactions.

Refund Policy

1. Buyers dissatisfied with products/services can request refunds. Yebi Health holds funds until resolution or as directed.

2. Seller's revenue share doesn't apply to refunded amounts. Yebi Health may adjust payments.

3. Buyers have 7 days after product receipt for refunds.

Shipping

1. Sellers are responsible for proper product delivery. Shipping costs are added to product prices. Orders must ship within seller's stated timeframe.

Fraudulent Transactions

1. Fraudulent claims or use can lead to legal action. We cooperate with authorities.

2. Fraudulent site use may lead to account blacklisting.

Intellectual Property

1. Content on the site is protected by intellectual property laws. Don't use without permission.

Links to Other Websites

1. External links aren't under our control. We're not liable for linked site content.

User Accounts

1. Keep your account secure. You're responsible for activities and unauthorized use.

2. Provide accurate information. Don't impersonate others or create multiple accounts.

3. Keep your account info updated. We're not liable for shared details.

Use of the Website

1. Follow rules when using the site. Be respectful, don't misuse the site, and keep information accurate.

2. We retain communications. We're not responsible for shared info.

Termination and Cancellation

1. We can terminate for breaches. We may cancel orders if needed.

Our Responsibilities

1. We prioritize user safety and operate with care.

Disclaimers

1. We don't guarantee specific results or actions of third parties. Use third-party services at your own risk.

Modification of Service and Terms

1. We can change the site and terms. You're bound by changes after notice.

Limitation of Liability

1. We're not liable for various losses. Some terms are beyond our control.

Indemnification

1. You agree to protect us from claims arising from your use of the site.

No Waiver

1. Not enforcing terms doesn't waive our rights.

Severability

1. If any term is invalid, the rest still applies.

Resolving Disputes

1. Disputes are resolved through mediation or arbitration.

Previous Terms and Conditions

1. These terms replace prior versions.

Third Party Rights

1. These terms are between you and Yebi Health.

Law and Jurisdiction

1. These terms follow laws and jurisdiction of the United Republic of Tanzania.

Entire Agreement

1. These terms, along with other agreements, are the whole agreement.

Cookies

1. We use cookies for a better experience. You can control cookie settings.

Contact Us

1. Contact us for questions or concerns.